The Supporter Engagement BlogChristians Against Poverty’s Experience and Engagement DashboardHow do you measure supporter experience and engagement? That’s a big question with many answers.4 min read·Dec 5, 2022----
The Supporter Engagement BlogEngagement Scores: How to use them effectivelySo, you know what Engagement Scores are. You know that they can provide rich insights on supporter engagement (if not, you can read this…4 min read·Nov 7, 2022----
The Supporter Engagement BlogSupporter Centricity, Supporter Experience, and Supporter Engagement. What’s the difference?Over the past ten years, these terms have been bandied around a lot in the charity sector. Some might call them buzz words.3 min read·Oct 28, 2022----
The Supporter Engagement BlogTechnology and tools for improving the supporter experienceAll the context you need to have meaningful conversations with your technical teams and suppliers2 min read·Oct 18, 2022----
The Supporter Engagement BlogSupporter Engagement Score FundamentalsWhat engagement scores are and tips for developing one at your charity.5 min read·Mar 17, 2022----
The Supporter Engagement BlogWhy does the supporter experience matter?And my top recommendations for making meaningful improvements (and thereby increase income)5 min read·Nov 27, 2020--1--1
The Supporter Engagement BlogHow the global pandemic might be the perfect opportunity to focus on the Supporter ExperienceAnd how a new online tool from the Chartered Institute of Fundraising can help signpost the path forward2 min read·Nov 10, 2020----
The Supporter Engagement BlogThe Children’s Society’s Email Impact ScoreMany charities struggle to meaningfully measure email success. Sure, we all look at the clicks and the open rates, but how often do we…4 min read·Jun 24, 2019----
The Supporter Engagement BlogGreenpeace’s Supporter Journeys InfrastructureFor international charities as large and diverse as Greenpeace, ensuring that all communications are supporter-centric can be a challenge…3 min read·Jun 17, 2019----
The Supporter Engagement BlogWelcome to the Supporter Engagement Blog.Hi, I’m Anna Hessenbruch and I’m the Supporter Experience Strategist for the NSPCC. I also sit on the Supporter Experience Special…2 min read·May 23, 2019--1--1